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If you wish to move home or office this is what you need to do: The procedure is called a "cease and reprovide" meaning we will need normal notice (usually 14 days) to cancel the existing service and then the normal 5-7 working days to enable the service on the new address/telephone number (please note the new address/telephone number must be in the new occupants name, be active and have a dial tone before an order can be placed). Payment details will have to be provided in advance for the new service as we cannot use the old Debit/Credit card details (for security reasons) so we can place the order for you manually from here. There may be contractual obligations to consider if you are moving within your agreed contract period of 3 or 12 month (please see ADSL Broadband Terms and Conditions at www.greenisp.net for more info). Regards. Green ISP Customer Services. |
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